The project team is comprised of key members involved in the development, implementation and ongoing activities of a project. The team is responsible for managing the success of a project from inception to completion, through planning, design, construction and commissioning. They also support the management of day-to-day operations and construction-related tasks, oversee contract tendering and executions, liaise with service providers and handle financial tasks required by each project, such as reviewing and submitting fee amendments and other contract-related documents.
Client / Project Sponsor
The representative that requested and/or is funding a project. They will represent and approve project decisions, including scope, cost and schedule on behalf of the faculty, department, or group. The client works closely with the project manager throughout the project to identify project needs and potential impacts to building users during construction.
The project manager works with the client to determine the project objective, scope, timeline, and budget. They are responsible for managing the success of a project from inception to completion, through planning, design, construction, and commissioning. They are the liaison between the client, consultant, contractor, other UBC stakeholders and the UBC community in general.
The project coordinator works with the project manager to assist and facilitate day-to-day site coordination related tasks. This includes coordinating with contractors, consultants, UBC service providers, and the campus community – street closures, shutdowns, key access, service requests, etc.
The procurement officer works with the project manager to issue a suitable procurement process for all project acquisitions. They are responsible for executing all procurement services for a project, primarily focused on managing procurement processes over $25,000.
The communications specialist works with the project manager, facilities manager, and the client to identify and implement an appropriate communication strategy for a project. This includes identifying the project-specific concerns during construction and providing timely updates, notifications, and signage for a project.
Manager Staff Engagement and Client Relations
The Manager Staff Engagement and Client Relations manages information databases and client contacts to build strong client relationship and engagement. Upon project completion, the manager staff engagement and client relations will conduct a one-on-one client survey to measure customer satisfaction and receive valuable feedback on overall project experience and processes.
Facilities Manager — UBC Building Operations
The facilities manager provides customer service to the client, and specific context and history of a facility to the project manager. This includes supporting the client and project manager throughout the project lifecycle — assisting in identifying impacts to occupants within the building and surrounding buildings and serve as an on-going first point of contact for the client. Click here to learn more about Facilities Manager.
Consultant — External
The consultant is an architect or engineer, hired externally to provide their expertise in planning and design for a project. This includes creating site design plans that meet the needs of the client and adhere to all UBC policies and regulations. They also provide oversight during construction within their speciality to ensure adherence to the
contract documents and manage change orders as required.
Contractor — External
The contractor is selected through a procurement process to ensure that the client receives the most qualified contractor and competitive pricing for a project. The contractor manages the construction process from start to finish and ensuring all work is performed according to contract documents, regulatory, site safety, and quality requirements.